The “Ghost Laundry” Problem: Why We Don’t Outsource Your Clothes

You tap a button on a slick app. A courier arrives to pick up your laundry bag. Two days later, it reappears clean and folded. It’s convenient, magic technology. But have you ever asked yourself: Where did it go in between? If you live in Lynnwood, Bothell, Mill Creek, or Everett, you might be surprised […]